Privacy Policy

Edigi24 has established its Privacy Policy in respect of the confidence its clientele places in it and in conformity with high standards of data protection to which it is committed.

 

Any personally identifiable information such as your name, address, contact numbers and preferences etc. you make available to Edigi24 is done so voluntarily, with your knowledge and consent when making a request, submission or registration for services.

 

Other than as stated above, Edigi24 will not use your Personal Information for unsolicited communications. We do not sell, rent or otherwise make available any Personal Information submitted to us to other third parties unless it is to our business partners, our legal advisors or where so required by law or a court decision. Edigi24 will use its best endeavors to ensure that your Personal Information is kept secure at all times.

 

We believe that everyone deserves to have the best and economical Shopping experience, so, to all our lovely customers, Happy Shopping!

 

  • Exchange & Refund Policy
  • We will happily accept any undamaged, unworn item with in 7 days for exchange and refund.

(Delivery charges are non-refundable.)

  • Discounted/Sale article(s) will not be exchanged/refunded.
  • Customers must return the item through courier on our address on their own expense.
  • Make sure that the item should be packed safely. Damaged and used item will not be accepted.
  • Refund will be made through Easypaisa / JazzCash or any bank account. (You will get the refund money within 2-3 days.)
  • In case of exchange, the desired item will be dispatched/delivered to the customer after we receive the parcel from him/her.
  • If the requested item(s) is/are out of stock, then you will get a refund or you may swap to any other article(s).
  • For any other information/queries feel free to contact us.

Email:support@edigi24.com Phone # +92 326-2323795

 

STEPS TO FOLLOW

  1. Pack the parcel safely: Make sure you safely pack the parcel.
  2. Ship to: Customers need to send the parcel back through courier to our following address:

Name: Edigi24 Store

Address: Office#54 RJ Mall, Rashid Minhas Road – Karachi PAKISTAN

Phone # +92 326-2323795

  1. Your Information: Write your name on the parcel (same name used on your 1st order), your phone number and further details i.e order number.
  2. Optional Information: Reason of return or any suggestion so we can improve our services.
  3. Note: Take a picture of your parcel when you’ve done packing as evidence (in case needed).

As soon as we receive your parcel, our representative will contact you, and we will exchange/refund within 2-3 days.